Privacy Policy
Welcome to Hallasheri, a fintech platform operated by Sunvalor Technologies LLP ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("Hallasheri").
1. Information We Collect
a. Personal Information:
- Name, email address, phone number, and other contact details.
- Payment information, including bank account or UPI details for processing transactions.
- Identity verification details, such as PAN or Aadhaar, as required by financial regulations.
b. Transactional Information:
- Details of payments made or received via Hallasheri.
- Information regarding support received by creators and payout history.
c. Technical and Usage Information:
- IP address, browser type, device details, and access logs.
- Cookies and tracking technologies to enhance user experience and security.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain Hallasheri.
- To process payments and ensure secure transactions.
- To verify user identity and comply with legal obligations.
- To improve platform functionality and user experience.
- To prevent fraudulent activities and maintain security.
- To communicate important updates, offers, or service changes.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system is entirely foolproof, and users must also take precautions to safeguard their information.
5. Creator-Specific Privacy Terms
- Creators acknowledge that their payment details and payout history will be stored securely to facilitate transactions.
- Creators consent to the display of their profile and public data to supporters as part of platform features.
- Hallasheri may use aggregated, non-identifiable data for analytics and business improvements.
- Any content or information publicly shared by creators is at their own discretion and risk.
6. Supporter-Specific Privacy Terms
- Supporters' payment information will be processed securely through third-party payment gateways; Hallasheri does not store full payment details.
- Supporters' contributions may be visible to creators, but personal details will not be shared without explicit consent.
- Supporters can choose to contribute anonymously where applicable.
- Hallasheri may use supporter data in anonymized form for platform analytics and enhancements.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
- Withdraw consent where applicable.
To exercise your rights, contact us at support@hallasheri.com.
8. Data Retention
We retain user data as long as necessary for business, legal, and regulatory purposes. Upon request, we will delete or anonymize your data unless legally required to retain it.
9. Third-Party Links and Services
Hallasheri may contain links to third-party websites or services. We are not responsible for their privacy practices, and users should review their policies separately.
10. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be communicated via our website or email. Continued use of Hallasheri after updates implies acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sunvalor Technologies LLP
By using Hallasheri, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.